Contact information

We’re here to help! Whether you have a question about your order, product, shipping, or returns — our US-based support team is ready to assist you.

At XEENO, customer satisfaction is our #1 priority. We typically respond within 12 hours.

📧 Email Us

Our fastest way to reach us:

General Support: xeeno.support@gmail.com
Order Support: xeeno.support@gmail.com
Returns & Refunds: xeeno.support@gmail.com
Privacy Questions: xeeno.support@gmail.com

Response Time: Within 12-24 hours, 7 days a week.

Customer Service Hours:
Monday – Friday: 7:00 AM – 5:00 PM (Mountain Time)
Saturday – Sunday: 9:00 AM – 4:00 PM (Mountain Time)

💬 Live Chat

Chat with us directly on our website:
Click the chat icon at the bottom right corner of xeeno.store

Live Chat Hours: 7am – 10pm MT, 7 days a week

📍 Mailing Address / Corporate Headquarters

XEENO
Attn: Customer Support
3300 N Triumph Blvd #G40
Lehi, UT 84043
USA

Please do not send returns to this corporate address without an approved RMA label. All returns must be initiated through your account or by emailing xeeno.support@gmail.com to receive a prepaid return label.

📦 Order Help

Have a question about your order?

Log into your account at xeeno.store
Go to “My Orders”
Click on the order you need help with
Click “Contact Support”
Please include your order number for faster assistance.

🤝 Business Inquiries

Interested in partnering with XEENO, selling on XEENO, or wholesale?

Email: xeeno.support@gmail.com

Our Promise

At XEENO, we are a US-based tech brand shipping only within the United States from our US warehouse network. We offer FREE standard US shipping, 30-day hassle-free returns, and 100% secure checkout.

If you are not 100% satisfied with our service, please contact us and ask for our Customer Experience Manager — we will do everything in our power to make it right.

We look forward to hearing from you!

XEENO Team
xeeno.store